Can I Manage the Way my Staff are Listed in the System?
Staff are listed alphabetically by first name by default. However, you can choose to list them alphabetically by surname in both the staff list and reports (though this may vary in certain reports).
To do this, go to your company settings. Scroll down the general tab until you come to staff ordering. If you wish to order your staff by surname on the staff list and reports, simply tick the appropriate boxes.